All Systems Operational

About This Site

TrueContext publishes up-to-date information on service availability on this site. Visit any time to get current status information, or tap "Subscribe to Updates" to setup automatic notifications of issues by email, SMS, or RSS feed. If you are experiencing an availability or performance issue that is not described below, please inform us at support@truecontext.com or https://support.truecontext.com.

Admin Console ? Operational
90 days ago
100.0 % uptime
Today
Form Builder ? Operational
90 days ago
100.0 % uptime
Today
Mobile App Communications ? Operational
90 days ago
100.0 % uptime
Today
Submission Processing ? Operational
90 days ago
100.0 % uptime
Today
Document Generation ? Operational
90 days ago
100.0 % uptime
Today
Scheduled Jobs ? Operational
90 days ago
100.0 % uptime
Today
Customer Feedback Forms ? Operational
90 days ago
100.0 % uptime
Today
Advanced Analytics ? Operational
90 days ago
100.0 % uptime
Today
Public REST API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 17, 2024

No incidents reported today.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 EDT
Scheduled - We will be using this time to perform maintenance activities on our databases. The TrueContext web portal may be inaccessible for periods during the maintenance window. However, users can still complete forms in the Mobile App. Form submissions will remain in the users Sent box, ready to be synced when the service is back up and running.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at https://support.truecontext.com.

Thank you,
The ProntoForms Operations Team

Jul 9, 16:34 EDT
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Resolved - This incident has been resolved.

We experienced a service disruption beginning July 10, 11:59 AM EDT. During this period, users were unable to log into the web portal and processing submissions may have been delayed. A fix was implemented and the incident was resolved at 12:04 PM EDT.

Jul 10, 12:04 EDT
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.