All Systems Operational

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TrueContext publishes up-to-date information on service availability on this site. Visit any time to get current status information, or tap "Subscribe to Updates" to setup automatic notifications of issues by email, SMS, or RSS feed. If you are experiencing an availability or performance issue that is not described below, please inform us at support@truecontext.com or https://support.truecontext.com.

Admin Console ? Operational
90 days ago
100.0 % uptime
Today
Form Builder ? Operational
90 days ago
100.0 % uptime
Today
Mobile App Communications ? Operational
90 days ago
100.0 % uptime
Today
Submission Processing ? Operational
90 days ago
99.98 % uptime
Today
Document Generation ? Operational
90 days ago
99.97 % uptime
Today
Scheduled Jobs ? Operational
90 days ago
99.98 % uptime
Today
Customer Feedback Forms ? Operational
90 days ago
100.0 % uptime
Today
Advanced Analytics ? Operational
90 days ago
100.0 % uptime
Today
Public REST API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 23, 2025

No incidents reported today.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Resolved - This incident has been resolved.
Apr 11, 11:36 EDT
Monitoring - We have deployed a fix that restores connectivity to Microsoft services and are monitoring activity. You may need to reconnect Microsoft connections configured for your team.

Instructions on reconnecting can be found in our documentation here: https://support.truecontext.com/hc/en-us/articles/4406637825300-How-to-Re-Connect-an-Expired-Connection

Apr 9, 18:12 EDT
Update - We are continuing to work on a fix for this issue.
Apr 9, 17:22 EDT
Identified - We are aware of and investigating an issue with establishing connections to Microsoft services. Our engineering team is actively working to resolve the issue.
Apr 9, 17:11 EDT
Apr 10, 2025

No incidents reported.

Apr 9, 2025