All Systems Operational

About This Site

TrueContext publishes up-to-date information on service availability on this site. Visit any time to get current status information, or tap "Subscribe to Updates" to setup automatic notifications of issues by email, SMS, or RSS feed. If you are experiencing an availability or performance issue that is not described below, please inform us at support@truecontext.com or https://support.truecontext.com.

Admin Console ? Operational
90 days ago
100.0 % uptime
Today
Form Builder ? Operational
90 days ago
100.0 % uptime
Today
Mobile App Communications ? Operational
90 days ago
100.0 % uptime
Today
Submission Processing ? Operational
90 days ago
99.82 % uptime
Today
Document Generation ? Operational
90 days ago
100.0 % uptime
Today
Scheduled Jobs ? Operational
90 days ago
99.82 % uptime
Today
Customer Feedback Forms ? Operational
90 days ago
100.0 % uptime
Today
Advanced Analytics ? Operational
90 days ago
99.82 % uptime
Today
Public REST API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Database Maintenance Jun 25, 2024 21:00-22:00 EDT
We will be using this time to perform maintenance activities on our databases. The TrueContext web portal may be inaccessible for periods during the maintenance window. However, users can still complete forms in the Mobile App. Form submissions will remain in the users Sent box, ready to be synced when the service is back up and running.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at https://support.truecontext.com.

Thank you,
The ProntoForms Operations Team

Posted on Jun 18, 2024 - 16:03 EDT
Past Incidents
Jun 20, 2024

No incidents reported today.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024
Completed - The scheduled maintenance has been completed.
Jun 8, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:00 EDT
Scheduled - We are performing backend maintenance in order to improve TrueContext's service. Users will be able to fill out and submit forms on their device, but destinations involving documents will fail for short periods until after the maintenance window is complete. These destinations will automatically retry, no action will be required by you.

Please Feel free to contact us at support@truecontext.com if you have any questions or concerns.

May 31, 12:02 EDT
Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.