Slow System Response Times

Incident Report for TrueContext

Resolved

This incident has been resolved.
Posted Oct 01, 2025 - 13:46 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2025 - 13:01 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 01, 2025 - 12:46 EDT

Update

We are continuing to investigate this issue.
Posted Oct 01, 2025 - 12:30 EDT

Investigating

We are currently investigating this issue.
Posted Oct 01, 2025 - 11:59 EDT
This incident affected: Admin Console, Form Builder, Mobile App Communications, Submission Processing, Document Generation, Scheduled Jobs, Customer Feedback Forms, Advanced Analytics, and Public REST API.