Intermittent Errors in Data Sources
Incident Report for TrueContext
Resolved
This incident has been resolved.
Posted Oct 27, 2023 - 14:40 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 27, 2023 - 13:21 EDT
Update
We are seeing errors in a subset of Document Generation capabilities as well.
Posted Oct 27, 2023 - 12:32 EDT
Identified
We are seeing intermittent errors in Data Source fetching as well as syncing between our Cloud systems and our Mobile Applications. We are actively working on a resolution to these errors.
Posted Oct 27, 2023 - 12:23 EDT
This incident affected: Mobile App Communications, Document Generation, and Scheduled Jobs.
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