Scheduled Database Upgrade
Scheduled Maintenance Report for TrueContext
The scheduled maintenance has been completed.
Posted Mar 11, 2023 - 23:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 11, 2023 - 21:00 EST
We will be using this time to perform upgrade to our databases. The ProntoForms web portal may be inaccessible for periods during the maintenance window. However, users can still complete mobile forms in the ProntoForms app. Form submissions will remain in the users Sent box, ready to be synced when the service is back up and running.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at

Thank you,
The ProntoForms Operations Team
Posted Mar 02, 2023 - 13:40 EST
This scheduled maintenance affected: Admin Console, Form Builder, Mobile App Communications, Submission Processing, Document Generation, Scheduled Jobs, Customer Feedback Forms, Advanced Analytics, and Public REST API.