Submission Processing Issue identified

Incident Report for TrueContext

Resolved

This incident has been resolved.
Posted Aug 27, 2025 - 15:53 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2025 - 15:00 EDT

Identified

We've identified the cause of a submission processing issue and are now working to return the service to normal operation.
Posted Aug 27, 2025 - 14:24 EDT
This incident affected: Submission Processing.