Document generation failures

Incident Report for TrueContext

Resolved

This incident has been resolved.
Posted Mar 12, 2025 - 20:53 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2025 - 17:43 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 12, 2025 - 16:16 EDT

Investigating

We are experiencing an increased number of errors when generating documents. The issue has been identified, and we are actively applying a fix
Posted Mar 12, 2025 - 16:15 EDT
This incident affected: Document Generation.