(No Service Interruption) Changes to our Outbound Email IPs
Scheduled Maintenance Report for TrueContext
Completed
The scheduled maintenance has been completed.
Posted Oct 23, 2023 - 11:15 EDT
Update
-
Posted Oct 23, 2023 - 10:44 EDT
Update
Please note, there will be no service interruption during this upcoming change.
Posted Oct 23, 2023 - 10:43 EDT
Scheduled
Effective Monday, October 21, we will be making changes to the list of dedicated email servers that our systems send from. In addition to our original list of dedicated IPs, we will begin sending email from the following IPs:

54.240.125.10
54.240.125.11
54.240.125.12
54.240.117.164
54.240.117.163
54.240.117.165

If required by your organisation, please ensure these IP addresses are added to any allow lists by this date.

For more information and a full list our list of trusted IP addresses and domains, please see this article:
https://support.prontoforms.com/hc/en-us/articles/217500308-IP-and-Domain-Allow-List
Posted Sep 22, 2023 - 08:26 EDT
This scheduled maintenance affected: Admin Console.
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