TrueContext Service Disruption

Incident Report for TrueContext

Resolved

This incident has been resolved.
Posted Mar 22, 2024 - 16:02 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 22, 2024 - 14:59 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 22, 2024 - 14:16 EDT

Investigating

We are currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.

We are observing issues when accessing newly created customer feedback forms.
Posted Mar 22, 2024 - 13:19 EDT
This incident affected: Customer Feedback Forms.