Email Delivery Issues

Incident Report for TrueContext

Resolved

This incident has been resolved.

Posted Aug 27, 2023 - 13:58 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 27, 2023 - 12:42 EDT

Identified

The issue has been identified and we are in the process of implementing a fix to restore email services.

Posted Aug 27, 2023 - 12:29 EDT

Investigating

ProntoForms is currently experiencing an issue with an upstream provider which is affecting our ability to send email and we are investigating the issue.

Posted Aug 27, 2023 - 11:24 EDT