ProntoForms Service Disruption
Incident Report for TrueContext
Resolved
This incident has been resolved.
Posted Mar 13, 2023 - 10:53 EDT
Monitoring
A fix has been implemented and we are monitoring the results
Posted Mar 13, 2023 - 10:02 EDT
Update
We are currently in the process of implementing a fix for this issue.
Posted Mar 13, 2023 - 09:02 EDT
Update
We are continuing to work on a fix for this issue.
Posted Mar 13, 2023 - 07:31 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 13, 2023 - 06:33 EDT
Investigating
We are currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.
Posted Mar 13, 2023 - 06:21 EDT
This incident affected: Admin Console, Form Builder, Mobile App Communications, Submission Processing, Document Generation, Scheduled Jobs, Customer Feedback Forms, and Public REST API.
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