Processing Delays

Incident Report for TrueContext

Resolved

This incident has been resolved.

Posted Nov 01, 2023 - 04:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2023 - 04:31 EDT

Identified

We have identified delays in submission processing, data source fetches, and scheduled exports, and are actively investigating. Messages are currently queued and will process once we resolve the issue.

Posted Nov 01, 2023 - 03:11 EDT

This incident affected: Submission Processing, Scheduled Jobs, and Advanced Analytics.