Submission Processing Delays

Incident Report for TrueContext

Resolved

This incident has been resolved.

Posted Jul 06, 2023 - 18:09 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 06, 2023 - 15:11 EDT

Identified

We have identified issues in processing submission data originating from some mobile devices when submitting dispatched forms, and are actively working on a fix. Affected submission data will be processed once we resolve the issue.

Posted Jul 06, 2023 - 11:48 EDT

This incident affected: Submission Processing.